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CUSTOMIZED UNDERWRITER TRAINING & RISK MANAGEMENT
 
RESUME OF
DR. ILLANGO

 

 

 

 

 
 
Summary of Skills and Experience
  • 20+ years experience in the life insurance industry with direct and reinsurance companies
  • Training for underwriters, general agents and brokers on underwriting issues and EKG interpretation
  • Daily support for underwriters
  • Underwriting manual development to support business and mortality objectives
  • Creative and cost effective use of lab testing to attain mortality objectives
  • Assistance for chief underwriters who want to better manage mortality
  • Mortality problem resolution
  • Sales improvement through relationship building and seminars
Senior VP & Chief Medical Director,
Legal and General America 2004-07
  • Member of the president’s staff
  • Supervised and trained 60+ underwriters in a production environment
  • Trained and certified all underwriters on EKG interpretation
  • Developed and maintained an underwriting manual for key impairments
  • Worked with chief underwriter to design requirements in support of mortality objectives
  • Designed a cost-effective state of the art lab-testing program to reduce early life claims
  • Reduced early claims even as the size of the block of business increased
  • Made presentations at annual educational seminars for GAs and their staff
Senior VP & Medical Director,
North American Company for Life and Health
& Midland National Life Insurance 2001-03
  • Member of the senior staff
  • Implemented “Full Spectrum Underwriting” at five underwriting sites around the US
  • Trained underwriters in impaired risk and older age underwriting and EKG interpretation
  • Implemented functional capacity evaluation as risk selection tool for older age market
  • Developed and maintained an intranet based Sammons Underwriting Manual
  • Provided daily support for underwriters through e-mail, phone and personal contact
  • Supported marketing in selling North American as a “Full Spectrum Underwriting Company” with expertise in the senior market
  • Fixed mortality issues related to preferred and premier block
  • Redesigned lab-testing program to improve risk selection
VP & Medical Director,
Midland Life Insurance 1999-2000
  • Member of the senior staff
  • Trained underwriters in impaired risk and older age underwriting and EKG interpretation
  • Updated life underwriting manual to be competitive in the brokerage market
  • Implemented functional capacity evaluation as risk selection tool for older age market
  • Fixed “year zero mortality” problem by improving cancer and accident mortality
  • Redesigned lab-testing program to improve risk selection
VP & Medical Director,
GE Financial Assurance 1996-98
  • Trained underwriters in advanced medical underwriting and EKG interpretation
  • Trained general agents in EKG interpretation
  • Reviewed problem underwriting and claim audit cases
  • Built a database of claims to analyze claim trends
VP & Chief Medical Director,
Swiss Re Life Company America 1994-96
  • Provided support for underwriters on life and disability case underwriting
  • Trained underwriters at Swiss Re and underwriters of customers on medical underwriting
  • Supported marketing in building customer relationships
  • Revised sections of life underwriting and disability income manuals
Senior Medical Director & AVP,
CIGNA Individual Life, 1991-94
  • Provided support to underwriters for a captive agency force
  • Revised life and disability underwriting guides
  • Reviewed jumbo cases for the chief underwriter
  • Trained underwriters on underwriting issues
  • Reviewed life and disability claims
Associate Medical Director,
Life of Virginia, 1988-91
  • Trained underwriters in EKGs and underwriting
  • Supported underwriters with cases for the impaired risk brokerage market
Assistant Medical Director,
CIGNA, 1985-88
  • Trained underwriters in EKGs and underwriting
  • Supported underwriters with life and disability income cases for a captive agency force

 


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